Lucidya — Campaigns Single View

Every US + KSA campaign, every ad group, every keyword, every headline, every description — in one place. Built so you can spot what's missing before Daniel ships and before Saudi reviews. Color-coded by angle. Pre-launch QC issues flagged.

Built 2026-04-25 from live spec sheet (gog sheets pull). Daniel loading account tonight. US launch Sun Apr 26 8 AM Saudi.

QCPre-Launch Issues to Resolve

Things to fix or confirm BEFORE the US account flips live Sunday. Most can be fixed in Editor before publishing.

🔴 Critical (block-launch unless fixed)

🟡 Ahmed-Banned Angle Still in Spec (Apr 22 directive)

🟡 Shopify Uncertainty (Ahmed-flagged Apr 22)

🟡 Verified-Claims Mismatch

🟢 Things Already Done (don't re-do)

📋 Still Pending / Waiting

US🇺🇸 US Campaigns — Sunday Apr 26 Launch

$10K/mo split: C7 $4.5K · C8 $2K · C9 $0 paused · C10 $3.5K. All land on global.lucidya.com.

C7 US AI Agent — primary product
$4.5K/mo Sun Apr 26
7.1 AI Agent for Ecommerce
global.lucidya.com/ai-agent
Head of CX/VP Ops researching AI CS. High commercial intent, mid-funnel. Real Resolution + Hiring Trap angles. ⚠ Contains shopify-specific keywords flagged by Ahmed.
Keywords (16 Phrase + 5 Exact)
23 total · negatives below
ai agent for ecommerce P
ecommerce ai agent P
ai customer service agent ecommerce P
ai agent shopify P
ecommerce ai customer service P
ai support agent for ecommerce P
autonomous customer service ecommerce P
ecommerce customer service automation P
ai customer service platform ecommerce P
dtc ai customer service P
ai agent dtc brands P
shopify customer service automation P
ecommerce support automation ai P
ai help desk ecommerce P
automate ecommerce customer service P
ecommerce cx platform ai P
ai customer service software ecommerce P
ecommerce support software ai P
resolve customer tickets automatically P
"ai agent ecommerce" E
"ecommerce ai agent" E
"ai agent for ecommerce" E
"dtc ai customer service" E
Negativesgorgias, zendesk, freshdesk, kustomer, free, tutorial, what is, definition, reddit, jobs, career, salary, intercom
Headlines (15) + Descriptions (4)
#HeadlineChAngle
1AI Resolves WISMO 24/722WISMO
2Not a Chatbot. Real Resolution30REAL RES
3AI That Resolves, Not Deflects30REAL RES
435% of Tickets Are WISMO24WISMO
5Scale Support. Stop Hiring.27HIRING
6Pricing That Matches Value25BILLING⚠
7AI Saves Canceling Subscribers30CANCEL
885% Resolved, 15% Escalated28REAL RES
9Stop WISMO. Let AI Handle It28WISMO
10Scale Support, Not Headcount25HIRING
11Decouple Growth From Headcount30HIRING
1285% Resolved by AI Agents29REAL RES
13No More WISMO in Your Queue27WISMO
14AI-Native. ROI-Priced.26BILLING⚠
15Deploy in Weeks, Not Months30BILLING⚠
Descriptions
1Agents answer WISMO 200x/day. Lucidya AI resolves it—returns, billing, cancels too. 24/7.89
235% of tickets are WISMO. Lucidya AI resolves them instantly—no agent, no delay. Try now.89
3Your chatbot deflects. Our AI resolves—WISMO, returns, billing, cancels. End-to-end.84
4Scale ticket volume without scaling headcount. Lucidya AI handles surges without hiring.88
7.2 WISMO Automation
global.lucidya.com/ai-agent
Problem-aware buyer who knows the WISMO acronym. Highest-intent ad group. WISMO + Real Resolution lead.
Keywords (19 P + 4 E) — 23 total
wismo automation P
automate where is my order P
wismo ai solution P
wismo customer service automation P
reduce wismo tickets P
automate order status questions P
ai wismo P
order status automation ecommerce P
wismo ai agent P
resolve wismo automatically P
ecommerce wismo solution P
wismo ticket automation P
where is my order bot P
automate order tracking questions P
wismo reduction shopify P
cut wismo tickets ai P
ai order status automation P
wismo support automation P
handle wismo without agents P
"wismo automation" E
"wismo ai" E
"automate wismo" E
"wismo solution" E
Negativeswhat is wismo, wismo meaning, wismo definition, gorgias, zendesk, freshdesk, free tool, tutorial, reddit, blog
Headlines (15)
1AI Resolves WISMO 24/722WISMO
235% of Tickets Are WISMO24WISMO
3Stop WISMO. Let AI Handle It28WISMO
4WISMO Answered in Seconds25WISMO
5AI Ends Repetitive Tickets26WISMO
6Cut WISMO Tickets by 35%24WISMO
7Auto-Resolve Order Questions28WISMO
8Resolve WISMO Without Agents28WISMO
9No More WISMO in Your Queue27WISMO
10Not a Chatbot. Real Resolution30REAL RES
11AI Resolves. Not Just Routes.29REAL RES
1285% Resolved, 15% Escalated28REAL RES
13Scale Support. Stop Hiring.27HIRING
14Scale Support, Not Headcount25HIRING
15AI-Native. ROI-Priced.26BILLING⚠
Descriptions (same set as 7.1 — confirm intentional)
1-4Same 4 descriptions as AG 7.1: WISMO 200x/day · 35% of tickets · Chatbot deflects · Scale without headcount.
7.3 Cancel-Save Automation
global.lucidya.com/ai-agent
Subscription brand operator with MRR math done. Cancel-Save Revenue + Real Resolution angles. Differentiated copy from 7.1/7.2.
Keywords (19 P + 4 E) — 23 total
cancel save automation P
subscription cancel save flow P
reduce subscription churn ai P
automate cancel save P
cancel save software P
churn prevention automation P
subscription retention automation P
ecommerce cancel save P
cancel save ai P
dtc subscription churn reduction P
automate churn prevention P
cancel save flow ecommerce P
subscription save at cancellation P
reduce dtc churn P
mrr protection automation P
ai churn prevention ecommerce P
cancel flow optimization P
win back churned subscribers ai P
subscription retention ai agent P
"cancel save automation" E
"automate cancel save" E
"subscription cancel save" E
"cancel save flow" E
Negativescancel my subscription, how to cancel, refund policy, gorgias, zendesk, free, tutorial, what is churn, reddit
Headlines (15)
1AI Saves Canceling Subscribers30CANCEL
2Save Subscribers at Cancel26CANCEL
3Recover MRR. Save Cancels.28CANCEL
4Stop Churn Before It Happens28CANCEL
5Recover MRR With AI Save Flows30CANCEL
6Every Cancel Is a Missed Save29CANCEL
7AI Closes Every Cancellation28CANCEL
8Turn Cancels Into Revenue25CANCEL
917% Win Rate on Cancel Saves28CANCEL
10Cancel-Save Automation, 24/728CANCEL
11Not a Chatbot. Real Resolution30REAL RES
12AI Resolves. Not Just Routes.29REAL RES
13AI Resolves WISMO 24/722WISMO
14Pricing That Matches Value25BILLING⚠
15Deploy in Weeks, Not Months30BILLING⚠
Descriptions
1Cancel-save that actually saves. AI intervenes at the cancel moment, 24/7, without agents.90
2Recover MRR at the cancel moment. Lucidya AI intervenes before churn becomes revenue loss.87
3Your chatbot deflects. Our AI resolves—WISMO, returns, billing, cancels. End-to-end.84
4Agents answer WISMO 200x/day. Lucidya AI resolves it—returns, billing, cancels too. 24/7.89
7.4 Returns Automation
www.lucidya.com/ai-agent → must be global.lucidya.com/ai-agent
Drowning in return requests. Returns are WISMO-adjacent tickets. Differentiates from "accept but don't process" tools.
Keywords (17 P + 4 E) — 21 total
ecommerce returns automation P
automate returns processing P
ai returns management ecommerce P
shopify returns automation P
dtc returns automation P
automate return requests ecommerce P
returns handling ai P
reduce returns tickets ecommerce P
ai agent for returns P
ecommerce returns customer service P
returns and refunds automation P
automated refund processing shopify P
handle returns without agents P
returns resolution automation P
ecommerce return flow automation P
reduce return ticket volume P
automated returns dtc brands P
"ecommerce returns automation" E
"automate returns" E
"returns automation ecommerce" E
"shopify returns automation" E
Negativesreturn policy template, how to write return policy, free returns, gorgias, zendesk, freshdesk, what is a return policy, reddit, tutorial, blog
Headlines (15)
1AI Handles Returns End-to-End29WISMO
2Automate Returns Processing27WISMO
3Slash Returns Ticket Volume27WISMO
4AI Resolves WISMO 24/722WISMO
5Resolve WISMO Without Agents28WISMO
6Not a Chatbot. Real Resolution30REAL RES
7AI Resolves. Not Just Routes.29REAL RES
885% Resolved, 15% Escalated28REAL RES
985% Resolved by AI Agents29REAL RES
10Save Subscribers at Cancel26CANCEL
11Every Cancel Is a Missed Save29CANCEL
12Scale Support. Stop Hiring.27HIRING
13Decouple Growth From Headcount30HIRING
14AI-Native. ROI-Priced.26BILLING⚠
15Deploy in Weeks, Not Months30BILLING⚠
Descriptions
1Returns clog queues—up to 35% of tickets are returns or WISMO. AI handles both end-to-end.90
235% of tickets are WISMO. Lucidya AI resolves them instantly—no agent, no delay. Try now.89
3Your chatbot deflects. Our AI resolves—WISMO, returns, billing, cancels. End-to-end.84
4Agents answer WISMO 200x/day. Lucidya AI resolves it—returns, billing, cancels too. 24/7.89
C8 US OmniServe — unified inbox
$2K/mo Sun Apr 26
8.1 Unified Inbox for DTC
global.lucidya.com/products/omniserve
Head of CX frustrated by fragmented channels. WISMO + Real Resolution + competitor migration with outcome-based pricing.
Keywords (18 P + 4 E) — 22 total
unified inbox dtc P
unified customer inbox ecommerce P
omnichannel inbox ecommerce P
helpdesk for dtc brands P
unified support inbox shopify P
all channels one inbox ecommerce P
ecommerce support inbox P
customer service inbox dtc P
omnichannel customer support dtc P
unified helpdesk ecommerce P
email chat social inbox ecommerce P
shopify omnichannel support P
ecommerce support platform unified P
dtc omnichannel inbox P
customer service platform ecommerce P
ecommerce cx platform P
unified customer service ecommerce P
support ticket inbox ecommerce P
"unified inbox ecommerce" E
"unified inbox dtc" E
"omnichannel inbox ecommerce" E
"dtc helpdesk" E
Negativesgorgias, zendesk, freshdesk, kustomer, gmail, outlook, email client, free, tutorial, what is unified inbox, reddit, blog
Headlines (15) — 5 Billing Shock flagged
1Unified Inbox for DTC Brands28WISMO
2All Channels. One Workspace.28WISMO
3Omnichannel Inbox for DTC25WISMO
4AI Resolves WISMO 24/722WISMO
535% of Tickets Are WISMO24WISMO
6Not a Chatbot. Real Resolution30REAL RES
7AI Resolves. Not Just Routes.29REAL RES
885% Resolved, 15% Escalated28REAL RES
9Transparent CXM Pricing26BILLING⚠
10Pricing That Matches Value25BILLING⚠
11ROI-Based Pricing Model28BILLING⚠
12Modern CX Platform for DTC27BILLING⚠
13Scale Support. Stop Hiring.27HIRING
14AI-Native. ROI-Priced.26BILLING⚠
15Deploy in Weeks, Not Months30BILLING⚠
Descriptions
1Email, chat, social, WhatsApp—one AI workspace. Lucidya OmniServe unifies every channel.88
2Agents answer WISMO 200x/day. Lucidya AI resolves it—returns, billing, cancels too. 24/7.89
3Your chatbot deflects. Our AI resolves—WISMO, returns, billing, cancels. End-to-end.84
4Tired of legacy helpdesk pricing? Transparent ROI-based AI platform built for modern CX.83
8.2 Shopify Support Platform — ⚠ Ahmed-uncertainty
global.lucidya.com/products/omniserve
⚠ ENTIRE AD GROUP IS SHOPIFY-SPECIFIC. Ahmed flagged Shopify-specific claims need confirmation Apr 22. Recommend pausing this ad group OR getting Ahmed sign-off before launch.
Keywords — 21 total · ALL Shopify
shopify customer support platform ⚠ P
shopify helpdesk ⚠ P
shopify support software ⚠ P
shopify customer service tool ⚠ P
shopify cx platform ⚠ P
shopify support app ⚠ P
customer service for shopify stores ⚠ P
shopify help desk software ⚠ P
shopify ecommerce support ⚠ P
shopify ticket management ⚠ P
shopify ai customer service ⚠ P
shopify support automation ⚠ P
shopify customer experience platform ⚠ P
shopify inbox management ⚠ P
shopify returns automation ⚠ P
shopify wismo automation ⚠ P
shopify omnichannel support ⚠ P
"shopify helpdesk" ⚠ E
"shopify customer support" ⚠ E
"shopify support platform" ⚠ E
"shopify ai customer service" ⚠ E
Negativesgorgias shopify review, gorgias tutorial, zendesk shopify, free shopify support, shopify support team job, shopify careers, what is shopify, reddit shopify
Headlines (15) — 6 Billing Shock flagged
1Shopify Support, Supercharged29WISMO
2AI Resolves WISMO 24/722WISMO
3Stop WISMO. Let AI Handle It28WISMO
4Cut WISMO Tickets by 35%24WISMO
5Auto-Resolve Order Questions28WISMO
6Tired of Pricing Surprises?26BILLING⚠
7Modern CX Platform for DTC27BILLING⚠
8Upgrade Your CX Stack30BILLING⚠
9Deploy in Weeks, Not Months27BILLING⚠
10Not a Chatbot. Real Resolution30REAL RES
11AI Resolves. Not Just Routes.29REAL RES
1285% Resolved by AI Agents29REAL RES
13Scale Support. Stop Hiring.27HIRING
14AI-Native. ROI-Priced.26BILLING⚠
15Deploy in Weeks, Not Months30BILLING⚠
8.3 Multi-channel Support Software
global.lucidya.com/products/omniserve
Comparison shopping for omnichannel tooling. Hiring Trap leads (scale with tooling vs headcount).
Keywords (17 P + 3 E) — 20 total
multi channel customer support software P
omnichannel support software P
multichannel helpdesk ecommerce P
omnichannel customer service platform P
ecommerce support software P
customer service software ecommerce P
omnichannel cx software P
multichannel cx platform dtc P
dtc support software P
ecommerce helpdesk software P
customer support platform dtc P
ecommerce cx software P
customer service platform ecommerce P
multichannel support tool P
ai customer service platform P
ecommerce support platform ai P
omnichannel help desk P
"omnichannel support software" E
"ecommerce support software" E
"multichannel helpdesk" E
Negativesgorgias, zendesk, freshdesk, kustomer, intercom, free, open source, tutorial, what is omnichannel, reddit, blog, review, best list
Headlines (15) — 2 Billing Shock
1All Channels. One Workspace.28HIRING
2Decouple Growth From Headcount30HIRING
3Scale Support. Stop Hiring.27HIRING
4Scale Support, Not Headcount25HIRING
5More Volume. Lower Cost.28HIRING
6AI Resolves WISMO 24/722WISMO
735% of Tickets Are WISMO24WISMO
8Auto-Resolve Order Questions28WISMO
9Not a Chatbot. Real Resolution30REAL RES
10AI That Resolves, Not Deflects30REAL RES
1185% Resolved, 15% Escalated28REAL RES
12Unified Inbox for DTC Brands28WISMO
13Omnichannel Inbox for DTC25WISMO
14AI-Native. ROI-Priced.26BILLING⚠
15Pricing That Matches Value25BILLING⚠
C9 US Competitor Conquest — DEFERRED to Month 3
$0 PAUSED deferred

All 4 ad groups load competitor-conquest copy (heavy Billing Shock framing — appropriate for this campaign type but PAUSED per Ahmed Apr 22). Deferred to Month 3. Build in Editor as PAUSED so it's ready when un-paused.

C10 US Generic — broad category coverage
$3.5K/mo Sun Apr 26
10.1 AI Customer Service (ecommerce)
global.lucidya.com/ai-agent
Broad category. WISMO + Real Resolution lead to differentiate from chatbots. Mid-volume, copy filters for AI that actually resolves.
Keywords (16 P + 4 E) — 20 total
ai customer service ecommerce P
ai customer support ecommerce P
ecommerce ai customer service P
ai for ecommerce customer service P
ecommerce customer service ai P
ai customer service platform ecommerce P
dtc ai customer service P
ai customer service shopify P
ai customer service software ecommerce P
ecommerce ai support tool P
ai customer service agent ecommerce P
automated customer service ecommerce P
ai cx platform ecommerce P
ecommerce customer service automation P
shopify ai support P
customer service ai dtc brands P
"ai customer service ecommerce" E
"ecommerce ai customer service" E
"ai customer support ecommerce" E
"dtc ai customer service" E
Negativesgorgias, zendesk, freshdesk, kustomer, free ai customer service, what is ai customer service, tutorial, reddit, jobs, careers, salary, blog
Headlines (15)
1DTC Customer Service AI23WISMO
2AI Resolves WISMO 24/722WISMO
335% of Tickets Are WISMO24WISMO
4Stop WISMO. Let AI Handle It28WISMO
5AI Ends Repetitive Tickets26WISMO
6Not a Chatbot. Real Resolution30REAL RES
7AI That Resolves, Not Deflects30REAL RES
885% Resolved by AI Agents29REAL RES
985% Autonomous Resolution (un-verified — replace)26REAL RES
10Scale Support. Stop Hiring.27HIRING
11Scale Support, Not Headcount25HIRING
12Decouple Growth From Headcount30HIRING
13AI-Native. ROI-Priced.26BILLING⚠
14Pricing That Matches Value25BILLING⚠
15Deploy in Weeks, Not Months30BILLING⚠
10.2 Customer Service Automation
global.lucidya.com/ai-agent
Evaluation mode. Hiring Trap leads (alternative to hiring), WISMO anchors, Cancel-Save for subs.
Keywords — 19 total
customer service automation P
automate customer service P
customer support automation ecommerce P
automate customer support P
ecommerce support automation P
cx automation ecommerce P
automate customer service ecommerce P
customer service automation software P
ai customer service automation P
automate support tickets ecommerce P
customer support automation platform P
ecommerce support ticket automation P
automated customer support dtc P
reduce customer service costs P
scale customer service without hiring P
customer service ai automation P
"customer service automation" E
"automate customer service" E
"customer support automation" E
Negativesfree customer service automation, what is customer service automation, gorgias, zendesk, tutorial, blog, reddit, crm automation, marketing automation
Headlines (15) — Hiring Trap heavy
1Scale Support. Stop Hiring.27HIRING
2Decouple Growth From Headcount30HIRING
3Scale Support, Not Headcount25HIRING
4Stop Training Agents Who Quit29HIRING
5More Volume. Lower Cost.28HIRING
6AI Resolves WISMO 24/722WISMO
735% of Tickets Are WISMO24WISMO
8Auto-Resolve Order Questions28WISMO
9AI Ends Repetitive Tickets26WISMO
10AI Saves Canceling Subscribers30CANCEL
11Turn Cancels Into Revenue25CANCEL
12Not a Chatbot. Real Resolution30REAL RES
13AI-Native. ROI-Priced.26BILLING⚠
14Pricing That Matches Value25BILLING⚠
15Deploy in Weeks, Not Months30BILLING⚠
10.3 Ecommerce Support Software
global.lucidya.com/products/omniserve
Software comparison intent. Mid-funnel commercial. All 5 angles represented. OmniServe as full helpdesk replacement.
Keywords — 18 total
ecommerce support software P
ecommerce helpdesk software P
ecommerce customer service software P
ecommerce support platform P
best ecommerce helpdesk P
ecommerce customer service platform P
dtc support software P
shopify support software P
ecommerce cx software P
ecommerce help desk tool P
ecommerce ticket software P
ecommerce customer service tool P
dtc helpdesk platform P
ecommerce support app shopify P
ecommerce cx platform ai P
"ecommerce support software" E
"ecommerce helpdesk" E
"dtc support software" E
Negativesgorgias, zendesk, freshdesk, free ecommerce helpdesk, open source helpdesk, tutorial, reddit, blog, review list
Headlines (15) — 5 Billing Shock
1Unified Inbox for DTC Brands28WISMO
2All Channels. One Workspace.28WISMO
3AI Resolves WISMO 24/722WISMO
435% of Tickets Are WISMO24WISMO
5Transparent CXM Pricing26BILLING⚠
6Pricing That Matches Value25BILLING⚠
7ROI-Based Pricing Model28BILLING⚠
8Not a Chatbot. Real Resolution30REAL RES
985% Resolved, 15% Escalated28REAL RES
10Scale Support. Stop Hiring.27HIRING
11Scale Support, Not Headcount25HIRING
12Save Subscribers at Cancel26CANCEL
13AI-Native. ROI-Priced.26BILLING⚠
14Omnichannel Inbox for DTC25WISMO
15Deploy in Weeks, Not Months30BILLING⚠
10.4 DTC Customer Experience
www.lucidya.com/solutions → must be global.lucidya.com/solutions
Strategic intent. Head of CX looking at whole CX stack. Hiring Trap + Cancel-Save heavy. /solutions for full CXM positioning.
Keywords — 17 total
dtc customer experience P
dtc cx platform P
ecommerce customer experience platform P
dtc cx strategy P
ecommerce cx management P
dtc retention strategy P
dtc customer experience platform P
ecommerce customer experience software P
customer experience management ecommerce P
dtc customer experience tool P
dtc cx automation P
improve customer experience dtc P
dtc cx ai P
scale cx without hiring dtc P
ecommerce retention cx P
"dtc customer experience" E
"dtc cx platform" E
"ecommerce cx platform" E
Negativesgorgias, zendesk, free cx platform, tutorial, what is customer experience, reddit, blog, cx jobs
Headlines (15) — Hiring + Cancel-Save heavy
1Decouple Growth From Headcount30HIRING
2Scale Support. Stop Hiring.27HIRING
3Your Headcount Shouldn't Scale30HIRING
4Scale Support, Not Headcount25HIRING
5AI Saves Canceling Subscribers30CANCEL
6Stop Churn Before It Happens28CANCEL
7Recover MRR With AI Save Flows30CANCEL
8Recover MRR. Save Cancels.28CANCEL
9Turn Cancels Into Revenue25CANCEL
10AI Resolves WISMO 24/722WISMO
11Not a Chatbot. Real Resolution30REAL RES
12AI That Resolves, Not Deflects30REAL RES
13DTC CX Platform. AI-Native.27REAL RES
14AI-Native. ROI-Priced.26BILLING⚠
15Deploy in Weeks, Not Months30BILLING⚠

KSA🇸🇦 KSA Campaigns — Friday May 1 Launch

$10K/mo total — per-campaign split NOT finalized yet. Arabic copy must clear Nesma → Lara → SVP. Staging target: Tue Apr 28. NOT priority for tonight.

C1 Brand AR (Search)
budget TBDFri May 1
1.1 Arabic Brand Core
lucidya.com/ar
Keywords — 10 total (EN + AR)
lucidya E · لوسيديا
lucidya platform E · منصة لوسيديا
lucidya software E · برنامج لوسيديا
lucidya social listening E · لوسيديا للاستماع الاجتماعي
lucidya CXM E · لوسيديا إدارة تجربة العملاء
lucidya AI E · لوسيديا الذكاء الاصطناعي
lucidya demo E · عرض توضيحي لوسيديا
lucidya pricing P · أسعار لوسيديا
lucidya reviews P · تقييمات لوسيديا
lucidya login P · تسجيل دخول لوسيديا
Brand Negativesfree, crack, job, career, internship, torrent
Headlines EN (15) + AR equivalents — KSA-approved phrases
1Lucidya — Arabic CXM Leader27REAL
2#1 Arabic Social Listening26REAL
392% Arabic NLP Accuracy23REAL
4Request a Demo Today20CTA
5Trusted by Saudi Enterprises28REAL
6Social Listening, 15+ Dialects30REAL
7Understand Arabic Customers27REAL
8Lucidya — Built for Arabic26REAL
9AI-Powered CXM Platform23REAL
10Social Listening + AI Agent27REAL
11Govt-Grade Arabic CXM (Kesmat-approved)21REAL
12Book Your Lucidya Demo22CTA
13World-class Saudi Innovation (Kesmat)28REAL
14Upgrade Your Current CX Tool28REAL
15See Lucidya in Action21CTA
Descriptions (4)
1The only CXM built for Arabic with 92% accuracy, 15+ dialects, social listening & Agentic AI.93*
2Trusted by Saudi enterprise brands. Lucidya understands native Arabic. Book a demo.83
3Stop using tools that can't read Arabic. Lucidya CXM was built for Arabic. Book demo.85
4Experience Social listening, Omnichannel inbox, Agentic AI all in one enterprise CXM.85

*Description 1 EN is 93 chars (over 90 limit) — needs trim. AR variants exist for all 4.

1.2 Misspellings & Variants
lucidya.com/ar
Keywords — 8 total (defensive misspell catch)
lucedia E · loucidya E · lucidiya E · lucidya.com E · lucidya app P · lucidya ksa P · lucidya saudi P · lucidya riyadh P

Uses C1.1 ad copy (or C2 EN if specified) — confirm with Daniel which copy block this ad group inherits.

C2 Brand EN (Search)
budget TBDFri May 1
2.1 English Brand Core
lucidya.com/en
Keywords — 12 total
lucidya E · lucidya platform E · lucidya CXM E · lucidya social listening E · lucidya AI agent E · lucidya demo E · lucidya pricing P · lucidya reviews P · lucidya vs sprinklr P · lucidya vs brandwatch P · lucidya omni serve P · lucidya OmniServe P
C3 Generic AR (Search)
budget TBDFri May 1
3.1 Social Listening — Arabic
lucidya.com/ar/products/social-listening

10 keywords (mix of P + E with Arabic equivalents). 15 EN headlines + AR translations. 4 EN+AR descriptions. 2 keywords flagged: "media monitoring platform" + "online reputation monitoring" → these belong on /ar/products/media-monitoring not /ar/products/social-listening (per sheet comment).

3.2 CXM / Customer Experience — Arabic
lucidya.com/ar/solutions (decision Apr 22)

8 keywords AR. 15 EN headlines + AR. 3 EN+AR descriptions. ⚠ Some Billing Shock headlines remain in this AG (4-5). Same QC as US.

3.3 AI Customer Service — Arabic
lucidya.com/ar/ai-agent (updated Apr 22, was /omniserve)

9 keywords AR (mix of P + E). 15 EN headlines + AR. 4 EN+AR descriptions. Heavy AI Agent positioning ("85% Resolved by AI Agents", "Lower Service Costs 60%", etc.).

Campaign 3 Negativesfree, cheap, budget, pricing only, tutorial, how to use, DIY, open source, individual, personal, freelance, jobs, careers, download, crack, pirate, facebook only, instagram only, single channel, small business, SMB

C4 Competitor EN (Search)
budget TBDFri May 1
4.1 Sprinklr Alternatives
lucidya.com/solutions (corrected Apr 21 from /platform)

8 keywords (mix P + E). 15 KSA-tagged headlines (Arabic Moat angle heavy). 4 descriptions. All Sprinklr-comparison framing — no trademark violation, "alternative" only.

4.2 Brandwatch / Meltwater / Talkwalker
lucidya.com/products/social-listening

8 keywords. 15 KSA-tagged Arabic-Moat headlines. 4 descriptions. Differentiator: built for Arabic vs translated.

4.3 Hootsuite / Sprout Social Upgrades
lucidya.com/products/social-listening

8 keywords. 15 headlines (Enterprise + Arabic Moat). 4 descriptions. "Upgrade from social management" angle.

4.4 Qualtrics / Medallia Alternatives
lucidya.com/solutions (corrected Apr 21 from /platform)

8 keywords. 15 headlines (Always-On + Arabic Moat + Gov-Grade). 4 descriptions. "Beyond surveys" angle.

Campaign 4 Negativesfree, open source, tutorial, jobs, careers, download · DO NOT add "lucidya" as negative — keeps brand defense running on C1/C2.

C5 Product EN (Search)
budget TBDFri May 1
5.1 Social Listening Product
lucidya.com/en/products/social-listening

9 keywords. 15 headlines (Purchase intent + Arabic Moat + Authority). 4 descriptions.

5.2 OmniServe / Unified Inbox
lucidya.com/en/products/omniserve

9 keywords. 15 headlines (Unified + Channels + 360 view). 4 descriptions. KSA enterprise positioning.

5.3 AI Agent (NEW — April Launch)
lucidya.com/ai-agent (REBUILT Apr 22)

9 keywords. 15 headlines (Not-a-chatbot + Governance + Arabic Moat). 4 descriptions. Note in spec: "performance percentages removed pending Lucidya source confirmation."

5.4 Survey & Voice of Customer — DELETED per Nesma Apr 22
— do not build —
5.5 Generic — Social Listening & Brand Monitoring
lucidya.com/products/social-listening

18 keywords. 15 headlines — ⚠ 2 Billing Shock + "85% Autonomous Resolution" un-verified. 4 descriptions.

5.6 Generic — CXM / Customer Experience
lucidya.com/solutions

17 keywords. 15 headlines — ⚠ 4 Billing Shock + "85% Autonomous Resolution" un-verified. 4 descriptions.

5.7 Generic — AI & Automation
lucidya.com/ai-agent

18 keywords. 15 headlines — ⚠ 4 Billing Shock + "85% Autonomous Resolution" un-verified. 4 descriptions. Heavy Real Resolution / Governance angle.

Campaign 5 Negativesfree survey, free chatbot, free inbox, open source, personal, individual, small business, cheap, tutorial, how to build, code your own, DIY, jobs, careers, sample, example, template only

C6 Demand Gen — YouTube + Discovery + Gmail
budget TBDFri May 1

Demand Gen needs creative assets, not search keywords. Lucidya team producing static; Reactiiv may need to provide video samples. C6 is the campaign most at risk for May 1 because creative supply is the bottleneck.

REFResources & Source Docs

Every link Daniel or Saudi might ask about. All in one place.